This privacy notice explains how we treat the personal data you provide to us. We aim to meet the highest standards possible when collecting and using personal information. Any personal data collected will be used and held in accordance with the requirements of the EU General Data Protection Regulations (GDPR).

About Good Business Marketing

Lorna Donaldson is the owner of Good Business Marketing and is a sole trader. Lorna is the person responsible for keeping your information safe and secure. She is committed to respecting and protecting your privacy.

Good Business Marketing only use personal information in a reasonable manner according to our business needs. We will only hold your information for a reasonable time, and will dispose of it sooner if you ask us to. We will never give or sell your information to third parties without your consent, or unless we are required to by law.

About The Data We Collect On Our Website

Similar to other websites, this website uses cookies, which are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser.

Website Cookies

The cookies on this website are used:

(1) To enhance site functionality. These essential cookies help us make the website function properly, make it more secure, and provide a better user experience.

(2) Third party. We use third party cookies from Google Analytics to provide us with information to enhance our service to you. These gather data such as, for example, the source of your visit, what pages you visited and similar information.  We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

(3) We also use social media buttons on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. 

(4) If you leave a comment on our site, you may opt-in to saving your name, email address and other details in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

For more information visit www.aboutcookies.org or www.allaboutcookies.org. You can read about how Google will use analytics data at https://support.google.com/analytics/answer/6004245.

Disabling Cookies

You can change the settings of your browser to block/delete the cookies. Individual browsers have different instructions for how to do this. Please be aware this may affect the site functionality. You can also opt-out of cookies from this and other websites using tools from the Network Advertising Initiative (http://optout.networkadvertising.org/).

About The Personal Data We Hold From You

We may collect and hold data from you if you have provided it as you are interested in using our services as a client (or working with us). This may be via an email or telephone enquiry, or if we meet you in person. This data may include your name, email address, telephone number, company information and comments you share with us. Our lawful basis for processing of this data is that of:

Consent: We collect the contact details supplied by prospective or current clients, only in order that we can inform you about or deliver agreed services.  We currently do not have a mailing list for advertising. If this changes, we will not add your personal details to our mailing list without consent.

Contract: We hold information you give us so we can deliver any services that we agree.

Legitimate interest: We hold information that you give us so we can discuss any services you request.

Update Of Data And Opting Out

The GDPR regulations require that personal data be held only for a reasonable period of time. We will hold contact details of enquiries for up to 24 months after last contact. If we have worked together, we will hold any data as legally required for accounting purposes for ten years. 

You can view, ask us to amend, or delete the personal information that we hold about you at any point. If you wish to know what information we hold, or to delete or amend your details, please write to us at me@lornadonaldson.online.

We will do our part to ensure that we maintain correct and updated personal information for you; you should inform us of any changes to ensure that information you wish us to hold is correct.

Data Security

All of the personal information that you provide to us is held on our secure software which is provided and supported by a third party. We have procedures in place to safeguard the personal information we collect from you. We will never share your information with others, unless you explicitly ask us to (for example to share your contact details with a specialist service provider).

Complaints And Further Information

We hope that this clarifies any queries you may have. If you have any further questions about the regulations or this Privacy Policy please contact us at me@lornadonaldson.online. You can also find out more information about GDPR and see a full explanation of your rights at www.ico.org.uk.

Changes To This Privacy Notice

This privacy notice will be reviewed regularly. It was last updated in June 2020.